The insurance industry is facing pressing issues: personal lines carriers are finding it difficult to sustain growth; consumers are increasingly choosing to less-profitable products; health insurers are facing the demands of an aging, empowered customer base; and commercial lines carriers are under intense competitive pressure from brokers for large, complex accounts and from shareholders expectations of improved returns. We can help firms address these and other issues by identifying new, sustainable sources of value through modernising and integrating virtually every business process insurers use, both within and outside the organisation.

Deep industry expertise provides the foundation for solving the most complex business problems.

  • Data and analytics
  • Sales and customer service
  • Life insurance core systems
  • Non-life (P&C) core systems
  • All insurance solutions
  • Application services for insurance

Generate increased productivity and quality, and improve responsiveness and cycle times through new business processes and technology

  • Business Process Services for health insurers Outsource targeted customer-facing processes to help your health insurance organization gain a competitive advantage
  • Converged communications services Build business advantage with integrated voice, data and video environments designed for collaboration and productivity
  • Data center and facilities strategy services Develop a data centre approach that optimizes availability, scalability, recoverability and agility, while minimizing risk
  • SOA infrastructure consulting services Assess the potential impact of Service Oriented Architecture on your organization, and design an action plan for implementation.